Coronavirus Response Update: The City’s Department of Neighborhood and Business Development issued the following customer-service procedures during the COVID-19 outbreak. Learn more>>
Normal operating hours for the Neighborhood Quadrant Service Centers (NSC) are Monday through Friday, 8 A.M. – 5 P.M. Calls to NSC Offices during off hours are taken by staff at the City’s 311 Call Center. Staff follows up on these calls the following business day.
Want to view a map of occupied and vacant business locations? Visit the map here.
Want to find out which quadrant your home or business is in? Enter an address, or click a location on the map to determine which Neighborhood Service Center you are associated with, and to get contact information.https://maps.cityofrochester.gov/portal/apps/webappviewer/index.html?id=b437e24a96e9498d9c49214bd1717613